All outreach should be sent to the e-mail address firstname.lastname@example.org
All transactions made within the Streetshop ONE Estonia online shopping environment are final, therefore always make sure all products added to the shopping cart are of the desired colors and sizes, and that the entered delivery information and contact number are correct. Before confirming your order, it is possible to obtain a size table for each product if you write to the e-mail address email@example.com
In the case where the received product does not match the order at all, the cost of returns and exchanges will be covered by Urban Classics Estonia OÜ or the cost of the order and delivery expenses will be returned in their entirety. In this case, the return transfer will be processed upon receiving the customer outreach without delay, but no later than within 14 days.
In the case of a return due to product defect or other manufacturer error, Urban Classics Estonia OÜ (hereinafter: the vendor) should be notified within 2 months of discovery of the discrepancy via the e-mail address firstname.lastname@example.org
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